Effective Date: September 24, 2026
1. About Us
Enappy.com is operated by K And C Media FZ-LLC, a company registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates, Trade License No. 17001781, with its registered address at FDRK5102 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates (“Enappy,” “we,” “us”). You can reach us at [email protected].
2. Agreeing to These Terms
These Terms apply to your use of Enappy.com, our free resources, and our paid courses. You agree to them when you tick the box at checkout or when signing up for a free resource, or by creating an account. Our Privacy Policy and, for first aid and safety content, our Additional Terms for First Aid & Safety Courses (below) are part of these Terms. If you do not agree, please do not use our website or courses.
If you live in the United States, Section 20 contains a binding arbitration agreement and a class action waiver. Please read it carefully.
3. Eligibility
You must be at least 18 years old, or the age of majority where you live, to create an account or make a purchase. Enappy.com is intended for adults and is not directed to children under 13.
4. Educational Purposes Only — Not Medical Advice
All content on Enappy.com, including free resources and paid courses, is provided for general educational and informational purposes only. It is not medical advice and is not a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your pediatrician, physician, or another qualified health provider with any questions about your health or your child’s health. Never disregard professional medical advice, or delay seeking it, because of something you learned on Enappy.com.
In an emergency, call your local emergency number immediately.
Medical guidelines change over time and can differ between countries. We work to keep our content accurate and up to date, but we cannot guarantee that every part of every course reflects the latest guidance in your country at all times.
Our instructors and reviewers share their professional knowledge in an educational capacity only. Taking a course, using our free resources, or contacting us does not create a doctor–patient, nurse–patient, or any other professional relationship.
5. Accounts
You are responsible for keeping your login details secure and for all activity under your account. Your account is personal: you may not share your login details or course content with others. After several unsuccessful login attempts, we may temporarily block access to protect your account.
We may suspend or close an account that is shared, misused, or used in violation of these Terms. If we close your account for a reason other than your breach of these Terms, we will refund in full the price you paid for any course you can no longer access.
6. Courses and Access
Lifetime access means access for as long as the course is offered on Enappy.com and your account remains in good standing. If we ever stop offering a course you purchased with lifetime access, we will notify you at least 60 days in advance and let you download the course materials.
20-day access begins at the moment of purchase and ends 20 days later.
We may update, reorganize, or improve course content from time to time, for example to reflect new guidelines. Course descriptions show the main topics covered; the exact content, length, and format may change slightly.
7. Prices, Taxes and Promotions
Prices are shown in US dollars. Any applicable taxes will be shown at checkout.
Promotional prices, such as early bird prices or coupon discounts, are valid only for the period stated. When we show a reference price next to a promotional price, it is either (a) a price at which the course was actually offered and sold for a substantial period before the promotion, or (b) for a new course, clearly labeled as the price that will apply after the promotion ends (for example, “Launch price $49 — $89 from [date]”). Once the promotion ends, we will charge that later price.
If a price is displayed in error, we may cancel the order and refund you in full.
8. Payment and Receipts
Payments are processed securely by Stripe. We accept the payment methods shown at checkout, which may include credit and debit cards, Apple Pay, and Google Pay. We never see or store your full card number. Your receipt or invoice will be sent to the email address you provide at checkout.
9. Pre-Orders
Some courses may be offered for pre-order before they are released. When you pre-order a course:
- The course page shows an expected launch date and a refund date.
- Your payment is charged at checkout.
- We will email you as soon as the course is available.
- If the launch is delayed, we will email you with a revised date, and you may cancel for a full refund.
- If the course is not available by the refund date shown on the course page, we will refund you in full automatically, within 7 business days.
10. 30-Day Money-Back Guarantee and Refunds
If you are not satisfied with a course, email [email protected] within 30 days of your purchase — or, for a pre-ordered course, within 30 days of its launch — and we will refund you in full. No questions asked.
Refunds are issued to your original payment method, usually within 7 business days; your bank may take a few extra days to post it. Access to the course ends once the refund is issued.
If you have a problem with a charge, please contact us first. We can usually resolve it faster than a card dispute.
Consumers in the EU, EEA and UK. You have a statutory right to withdraw from your purchase within 14 days without giving a reason. Our 30-Day Money-Back Guarantee gives you a longer period on the same terms, so you can simply email us within 30 days. You may also use the model withdrawal form at the end of these Terms, but you don’t have to. This guarantee does not limit any of your statutory rights.
11. Free Resources and Emails
When you sign up for a free resource, such as our free SIDS course, we will email it to you. If you are in the United States, we will also add you to our email list, where you’ll receive tips, course news, and offers. If you are in the EU, EEA, UK, Canada, or another country that requires prior consent, we will add you to our email list only if you separately opt in. You can unsubscribe at any time using the link in any email. Free resources are subject to these Terms, including Sections 4 and 16–19 and the Additional Terms for First Aid & Safety Courses.
12. Reviews, Testimonials and Results
Testimonials on our website reflect the individual experiences of real customers. Individual experiences and results vary.
Some testimonials are translated from customers of our sister brands, Epelus.hu and Escutecel.ro, who took the same course in Hungarian or Romanian. Each translated testimonial is labeled as such on our website.
13. Intellectual Property and License
All content on Enappy.com — including videos, text, graphics, PDFs, and logos — is owned by K And C Media FZ-LLC or its licensors and is protected by copyright and other laws.
When you purchase a course, we grant you a personal, non-exclusive, non-transferable, revocable license to access and use it for your own non-commercial, educational purposes. We may suspend or end this license only if you breach these Terms, or if a course is discontinued as described in Section 6.
14. Acceptable Use
You agree not to misuse Enappy.com. For example, you may not try to access other users’ accounts, interfere with the website’s security or operation, use automated tools to copy our content, or use our website for any unlawful purpose.
15. Third-Party Links and Services
Our website may link to, or use, services provided by third parties (for example, payment, video, and email providers). We are not responsible for third-party websites or services, and their own terms and privacy policies apply to them.
16. Disclaimer of Warranties
To the fullest extent permitted by law, our website, free resources, and courses are provided “as is” and “as available,” and we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the website will be uninterrupted or error-free, or that any content will prevent a particular injury, illness, or outcome.
17. Limitation of Liability
To the fullest extent permitted by law, Enappy, K And C Media FZ-LLC, and our instructors, reviewers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of, or reliance on, our content.
To the fullest extent permitted by law, our total liability for any claim relating to the website, a free resource, or a course will not exceed the greater of (a) the amount you paid us for that course in the 12 months before the claim arose, or (b) US $50.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, such as liability for fraud, or for death or personal injury caused by our negligence where the law does not allow this to be limited. Some jurisdictions do not allow certain warranty exclusions or limitations of liability, so some of the limitations above may not apply to you.
18. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Enappy, K And C Media FZ LLC, and our instructors, reviewers, employees, and partners from any third-party claims, damages, and costs, including reasonable attorneys’ fees, arising from your misuse of the website or our content, or from your violation of these Terms.
Consumers in the EU, EEA and UK. Sections 16, 17 and 18 do not affect your statutory rights, including your rights if a course or other digital content is not as described or not of satisfactory quality. We do not limit or exclude our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded by law. Section 18 does not apply to you.
19. Complaints and Customer Service
If you have a complaint, please email [email protected] or use the form on our Customer Service page. We will acknowledge your complaint within 3 business days and respond in full within 30 days. If we reject your complaint, we will explain why in writing.
20. Dispute Resolution and Arbitration (US Residents Only)
This Section 20 applies only if you live in the United States. PLEASE READ IT CAREFULLY. IT REQUIRES YOU AND US TO RESOLVE MOST DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND TO TAKE PART IN A CLASS ACTION.
20.1 Let’s talk first. Before starting any formal proceeding, you agree to send us a written notice at [email protected] with your name, the email address on your account, a description of the issue, and the resolution you are seeking. We will do the same if we have a dispute with you. We both agree to try in good faith to resolve the dispute informally within 60 days of the notice.
20.2 Binding individual arbitration. If we cannot resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms, our website, our free resources, our courses, or our Privacy Policy — including disputes about data collection or tracking technologies — will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules. The Federal Arbitration Act governs this Section 20. The arbitration may be conducted by video, by phone, or based on written submissions; if an in-person hearing is required, it will take place in the county where you live. Payment of arbitration fees will be governed by the administrator’s rules. If you show that the costs of arbitration would be prohibitive compared with the costs of going to court, we will pay the fees the arbitrator finds necessary to prevent arbitration from being cost-prohibitive.
20.3 Exceptions. Either of us may bring an individual claim in small claims court if it qualifies. Either of us may also seek injunctive relief in court to protect intellectual property rights.
20.4 Class action and jury trial waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person. You and we both waive the right to a jury trial.
Nothing in this Section 20 prevents you from seeking public injunctive relief where applicable law does not allow that right to be waived. Any claim for public injunctive relief will be decided by a court under Section 21, only after the arbitrator has decided your individual claims, and the court proceeding will be paused until then.
20.5 Mass arbitration.If 25 or more similar demands for arbitration are filed against us by or with the assistance of the same or coordinated counsel, the AAA’s Mass Arbitration Supplementary Rules and its applicable mass arbitration fee schedule will apply, in addition to its Consumer Arbitration Rules.
20.6 Your right to opt out. You can opt out of this Section 20 by emailing [email protected] within 30 days after you first accept these Terms. Include your name, the email address on your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.
20.7 If part of this section is unenforceable. If the class action waiver in Section 20.4 is found unenforceable for a particular claim, that claim (and only that claim) will be resolved in court under Section 21, and not in arbitration. The rest of this Section 20 remains in effect.
21. Governing Law and Courts
If you live in the United States: Section 20 is governed by the Federal Arbitration Act. All other parts of these Terms are governed by the laws of the state where you live, without regard to its conflict-of-law rules. Subject to Section 20, any claim that is not subject to arbitration will be brought in the state or federal courts for the county where you live.
If you live anywhere else: These Terms are governed by the laws of the Emirate of Ras Al Khaimah and the applicable federal laws of the United Arab Emirates, and the courts of Ras Al Khaimah have jurisdiction.
Wherever you live, this section does not take away the protection of the mandatory consumer laws of the country or state where you live. If you are a consumer in the EU, EEA, or UK, you may also bring proceedings in the courts of your home country.
22. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will post the updated Terms on this page and notify registered users by email at least 14 days before the changes take effect. Changes apply only to purchases and use after their effective date. Changes to Section 20 will not apply to any dispute we already know about before the change takes effect.
23. General
Entire agreement. These Terms, including the Additional Terms for First Aid & Safety Courses, together with our Privacy Policy, are the entire agreement between you and us about your use of Enappy.com.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not transfer your rights under these Terms. We may transfer ours, for example in connection with a merger or sale of our business, and we will notify you if we do.
Events beyond our control. We are not responsible for delays or failures caused by events outside our reasonable control, such as internet or hosting outages, natural disasters, or government actions.
Language. If we provide a translation of these Terms, the English version controls.
24. Contact Us
K And C Media FZ-LLC · FDRK5102 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates · [email protected]
Model Withdrawal Form (EU, EEA and UK consumers)
Complete and return this form only if you wish to withdraw from the contract.
To: K And C Media FZ-LLC, FDRK5102 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates, [email protected]
I/We hereby give notice that I/We withdraw from my/our contract for the provision of the following service: __________
Ordered on: __________
Name of consumer(s): __________
Address of consumer(s): __________
Signature of consumer(s) (only if this form is sent on paper): __________
Date: __________
Additional Terms for First Aid & Safety Courses
Additional Terms for First Aid & Safety Courses
These Additional Terms apply to our Online Baby First Aid Course, our free SIDS course, and any other Enappy content about first aid, CPR, choking, injuries, illness, safe sleep, or child safety (“Safety Content”). If they conflict with the main Terms, these Additional Terms apply.
1. Not a Certification or a Substitute for Hands-On Training
Our courses are not certified CPR or first aid courses, and they do not meet workplace, childcare, or licensing requirements. Watching videos is not the same as practicing with feedback from a qualified instructor. We strongly encourage you to also take an in-person infant and child CPR and first aid class from a certified provider.
2. No Affiliation or Endorsement
We may say that our content has been reviewed against published guidance from organizations such as the American Academy of Pediatrics (AAP) or the American Red Cross. This does not mean that those organizations have reviewed, approved, or endorsed our courses, or that they are affiliated with Enappy in any way.
3. Emergencies Come First
In an emergency, call your local emergency number immediately and follow the instructions of the emergency dispatcher. Our courses cannot give you real-time advice. Do not rely on our website, our courses, or contacting us during an emergency.
4. Practice Safely
Practice the techniques shown in our courses only on a training manikin or a doll. Never practice chest compressions, rescue breaths, back blows, chest thrusts, abdominal thrusts, or any other technique on a real baby, child, or adult who does not need help — doing so can cause serious injury.
5. Guidelines Vary and Change
First aid and CPR recommendations differ between countries, age groups, and situations, and they are updated from time to time. Where the current guidance of your local emergency services or healthcare providers differs from our content, follow their guidance.
6. Every Situation Is Different
Our Safety Content is general. It cannot take into account your child’s medical history or the specific circumstances of a real emergency. Use your own judgment, and always seek professional help when in doubt.
7. No Guarantee of Outcome
Even when first aid is given correctly and promptly, it may not prevent serious injury, disability, or death. By using our Safety Content, you accept that we cannot guarantee any particular outcome.
8. Safe Sleep and SIDS
Our safe sleep content explains ways to reduce the risk of sudden infant death syndrome (SIDS) and other sleep-related infant deaths. No method can eliminate this risk entirely, and following our content does not guarantee that SIDS or any other sleep-related death will be prevented.
9. Medications and Products
Any mention of medications, medical supplies, baby products, or medicine cabinet items is general information, not a recommendation to use them for your child. Always check the dose and suitability with your pediatrician or pharmacist, and follow the product label and the manufacturer’s instructions. Some links on our website may be affiliate links, which means we may earn a small commission if you buy through them, at no extra cost to you. This does not affect which products we mention.
10. Your Physical Ability
CPR and some first aid techniques are physically demanding. If you have a health condition that may affect your ability to perform them, talk to your doctor.
11. Legal Protections for Rescuers
Laws that protect people who give first aid in an emergency (often called “Good Samaritan” laws) vary by country and state. Our courses do not give legal advice about your rights or obligations when you help someone.
12. Reporting Errors
If you believe any part of our Safety Content is inaccurate or out of date, please email [email protected]. We will review it promptly.
13. Your Acknowledgment
By purchasing, accessing, or using our Safety Content, you confirm that you have read and understood these Additional Terms. Before your first lesson, we may ask you to confirm this again.
What you are buying. When you purchase a course, you are buying a license to access it, not ownership of the course content. The license terms are in Section 13.